Help & Support
Questions about Vault TCG? Start here or reach out directly.
Contact us
Support: support@vaulttcg.app
Privacy: privacy@vaulttcg.app
See also our Privacy Policy and Terms of Service.
Frequently asked questions
Which trading card games does Vault TCG support?
Vault TCG supports Pokémon, Magic: The Gathering, Yu-Gi-Oh!, and additional TCGs over time. You can scan cards, organize collections, and track market value from one app.
How does card scanning work?
Point your camera at a card in the Vault TCG app. On-device OCR reads the card name and set details, then matches it against our catalog so you can add it to a collection quickly.
How do I create an account or sign up?
Visit the signup page in the Vault TCG app to create an account with email or supported sign-in options. Your collection syncs once you are signed in.
How do subscriptions and billing work?
Vault TCG may offer optional paid plans through the App Store or Google Play. Manage billing from your device store account settings or in-app subscription screens.
How is my data handled?
We describe what we collect, how we use it, and your choices in our Privacy Policy at vaulttcg.app/privacy. Contact privacy@vaulttcg.app for privacy-related questions.
How do I get help?
Email support@vaulttcg.app with your account email and a short description of the issue. We typically respond within a few business days.
Download the app
Get Vault TCG on your phone to scan cards and manage your collection.